Terms  of  Use

The use of the electronic pages and services of the https://eshop.maritimetraining.gr by the visitor / user requires his/her unconditional agreement with the following terms of use, which apply to all content included in its website. Therefore, the visitor / user must carefully read these terms before using the services of the website and if he/she does not agree, he/she must not use the services and their content. The visitor/user is kindly requested to check the content of the terms of use for possible changes. The continued use of the https://eshop.maritimetraining.gr, even after any changes, means the unconditional acceptance by the visitor / user of these terms.

 

GENERAL TERMS

The website https://eshop.maritimetraining.gr includes the online store of the company ALS HELLENIC MARITIME TRAINING CENTER S.M. PC. (VAT 801196201, Tax Office A’ PIRAEUS), with activity “TRAINING CENTER”. The company’s headquarters are located at 4-6 Filellinon Str., Piraeus 18536. The purpose of ALS HELLENIC MARITIME TRAINING CENTER is to provide the best possible service to our customers. This e-shop enables both our customers and all internet users to be immediately informed about the products and services offered by our company, as well as to make their purchases online.

 

INTELLECTUAL PROPERTY

All website design, text, graphics, selection and settings are property of ALS HELLENIC MARITIME TRAINING CENTER S.M. PC. and are its Intellectual Property Rights. All rights reserved, any text or image bearing the ALS HELLENIC MARITIME TRAINING CENTER symbols are trademarks or registered trademarks and are used herein with the permission of their respective owners.

 

PROTECTION OF PERSONAL DATA

You can see how we use your information in our Privacy Statement. The use of the electronic pages and services of the https://eshop.maritimetraining.gr by the visitor / user requires their unconditional agreement with the terms stated therein.

 

MARKETABLE PRODUCTS – AVAILABILITY – FEATURES

The products and services available for sale, their features and prices, can be found at https://eshop.maritimetraining.gr website and are accessible to everyone. Users can search for more information about each product by clicking on the product icon.

ALS HELLENIC MARITIME TRAINING CENTER guarantees timely information to customers about the availability or not of products and services but bears no responsibility for their availability.

ALS HELLENIC MARITIME TRAINING CENTER makes every effort daily to provide all the required information for each product and service. However, in order to limit any errors, we would recommend that before any completion of your purchase, you contact us in cases where prices or any other product feature or service are beyond the usual and reasonable.

At specific intervals, special offers and discounts may be made as part of the company’s promotional activities, which will apply only to specified products and services and only to purchases through https://eshop.maritimetraining.gr website.

The online store https://eshop.maritimetraining.gr reserves the right to adjust prices without being obliged to inform consumers.

 

ORDERING PRODUCTS – SERVICES AND CONSUMER PROTECTION

The user has the right to conclude a valid order through the online store, provided that he/she is legally competent in compliance with the provisions of the Greek Civil Code (if he/she has reached the age of eighteen and is not under legal guardianship regarding the conclusion of a sales contract). Orders can also be placed by legal representatives of legal entities or businesses.

Orders through the online store constitute the conclusion of a distance sales contract, which are governed by the legislative framework of Law 2251/1994 (as currently in force) and the amendments referred to in Presidential Decree 131/2003 (Government Gazette A’ 116/16.05.2003).

 

DISTANCE MARKETING OF GOODS AND SERVICES OTHER THAN FINANCIAL SERVICES

A distance contract is any contract concerning a good or service concluded between a supplier and a consumer, without their simultaneous physical presence, within the framework of a distance supply or service-provision scheme organised by the supplier, who exclusively uses one or more means of technical distance communication up to and including the conclusion of the contract. Means of technical distance communication within the meaning of this Article are, in particular, forms without addressee, forms addressed to addressees, standard letters, brochures with an order counterpart, catalogues, telephone with or without human intervention, radio, videotelephone, videotex (microcomputer and television screen) with keyboard or interactive communication screen, electronic mail, fax and television.

A distance contract shall be void in favor of the consumer if, before its conclusion, the consumer has not been informed by the means of the technical communication used in a clear, clear and intelligible manner, in compliance with the principles of good faith in commercial transactions and the provisions governing the validity of legal acts, in particular of the following elements and any changes thereto:

(a) the identity and address of the supplier

(b) the essential characteristics of the good or service

(c) price, quantity and transport costs and tax; value added, if not included in the price,

(d) the method of payment, delivery and execution

(e) the period of validity of the offer or price

(f) the right of withdrawal

(g) the cost of using the means of distance communication, where shall be calculated on the basis of tariffs other than basic tariffs, subject to para. 3 of this Article, and

(h) a minimum duration of the contract in the case of contracts for the supply of goods or services performed continuously or periodically.

In the case of telephone communications, the identity of the supplier and the commercial purpose of the call must be clearly stated at the outset any discussion with the consumer.

The consumer shall not bear the costs of distance communication for the transmission of acceptance or for the performance of the service, unless this is clearly stated in the proposal to conclude a contract.

It is forbidden to send or provide goods or services to the consumer, respectively, without his prior order, if he is required to acquire them against payment of a price or to return them, even when he does not pay the shipping costs. If goods or services are dispatched as referred to in the previous subparagraph, the consumer has the right to dispose of the goods or services at his discretion, without owing any price, and is also exempt from the obligation to store and/or return the goods. The non-response of the consumer in case of shipment of goods or provision of services that were not ordered does not constitute consent or tacit acceptance of the relevant transaction on his part.

The provisions of the preceding paragraph shall not apply where the supplier is unable to deliver the goods or services ordered by the consumer but supplies the consumer, by agreement, with goods or services of equivalent quality at the same price, with the obligation to notify the consumer in writing that he may return the goods or refuse to accept substitute services; if they do not comply with the terms of the agreement and that the return costs are borne by the supplier.

The dispatch of samples or promotional gifts does not fall within the provisions of the previous paragraph.

Communication techniques must be used in such a way as not to infringe the privacy of the consumer.

In particular, in cases of unsolicited communication, the provisions of Article 11 of Law 3471/2006 (Government Gazette 133 A’) apply.

It is forbidden to collect all or part of the price, even in the form of engagement, guarantee, issuance or acceptance of securities or any other form, before the delivery of the product or the provision of the service.

Unless otherwise agreed by the parties, the supplier must fulfill the provision of the contract no later than thirty (30) days from the transmission to him of the consumer’s order.

If this deadline has not been complied with, the consumer has the right of withdrawal.

A distance contract shall be void in favour of the consumer if he fails to receive, in good time during its performance and at the latest at the time of delivery, the goods which are not to be delivered to third parties, in writing or on another durable medium within the meaning of point (f) of Article 4a(1); to which the consumer has access, and in the language used in the contract proposal, at least the following information:

(a) the information referred to in paragraph 2 of that Article

(b) the name and address of the person most accessible to the consumer, the supplier’s shop, where the consumer can turn to repair the product

(c) the arrangements for payment of the price, including the terms of credit or payment by instalments and the conditions of collateral

(d) the conditions and modalities for exercising the right of withdrawal in accordance with paragraph 10 and, in a separate paper or electronic document, a model withdrawal statement. The consumer shall be entitled at the time of the contract, upon request, to receive such information in writing.

(e) information on after-sales service and existing commercial guarantees and

1. f) the terms of termination of the contract, in the case of a contract of indefinite duration or of a duration of more than one (1) year.

In any distance contract, the consumer has the right to withdraw without justification within fourteen (14) calendar days, if a longer period has not been agreed, returning the good in its original condition, without incurring any costs, except for return costs.

For the exercise of the right of withdrawal, the time limit referred to in the previous subparagraph shall run, for goods, upon receipt, provided that the supplier has complied with the obligations laid down in paragraph 9 above, and, for services, upon receipt of the information, either in writing or on a durable medium, informing the consumer that the contract has been concluded in accordance with paragraph 9 above.

If the supplier has not fulfilled the obligations referred to in paragraph 9, the withdrawal period shall be three months. In the case of the supply of goods, if, within a period of three months from receipt of the goods by the consumer, the consumer receives the information, either from documents or from durable media, informing him of the conclusion of the contract in accordance with paragraph 9, the nullity of the contract shall be remedied and shall commence, upon receipt of that information, New withdrawal deadline of fourteen (14) calendar days. In case of exercise of the right of withdrawal by the consumer as above, the supplier is obliged to refund the amounts paid by the consumer within thirty (30) calendar days.

If the consumer exercises his right of withdrawal, he shall communicate this fact in writing or on another durable medium made available to the recipient and accessible to the recipient.

Where the price is wholly or partly covered by credit granted to the consumer either by the supplier or by a third party pursuant to an agreement concluded between the third party and the supplier, then, if the consumer exercises his right of withdrawal from the contract in accordance with paragraph 10 of this Article, the credit agreement may also be terminated in accordance with the provisions of the Civil Code; without payment of compensation. In case of fraudulent use of the consumer’s payment card under a distance contract, the consumer may request cancellation of the payment in accordance with the provisions of the Civil Code and recrediting or reimbursement of the amounts paid.

The burden of proof regarding prior information, written confirmation or confirmation by durable means or compliance with deadlines and consumer consent shall lie with the supplier. Clauses whereby the consumer waives the exercise of the rights set out in this Article or the supplier is relieved of his responsibilities under this Article shall be null and void. The provisions of this Article shall be without prejudice to more specific Community provisions or harmonized national provisions governing certain types of distance contracts or aspects thereof.

The provisions of this Article shall not apply to:

(a) automatic dispensers

(b) commercial premises for vending machines

(c) contracts concluded with telecommunications operators through the use of public payphones.

Paragraphs 2, 7, 8, 9, 10 and 11, first subparagraph, of this Article shall not apply to contracts for the supply of foodstuffs, beverages or other goods intended for current household consumption which are delivered, at the consumer’s home or place of residence or work, at regular or frequent intervals. Paragraphs 2 (f), 7, 8, 9 (d), 10 and the first subparagraph of 11 of this Article shall not apply to contracts for the provision of services relating to transport, accommodation, food and entertainment where the supplier undertakes to provide such services on a specified date or period.

Any supplier who intends to conclude contracts referred to in paragraph 1 hereof is obliged, before commencing this activity, to request its registration in the special register kept at the Ministry of Development. Entry in this register shall also take into account the applicant’s conduct in fulfilling his obligations under the provisions hereof, as well as any administrative penalties imposed on him for infringement of those provisions. Where the supplier is a legal person, the preceding subparagraph shall also apply to its legal representatives.

No supplier may propose the conclusion of the above contracts if within three (3) months from the publication of this document he is not registered in this register.

The above registration is a prerequisite for the approval of the necessary tax books and data by the competent public financial service and is evidenced by a certificate issued by the competent department of the Ministry of Development.

The Minister for Development may, by reasoned decision, refuse, for important reasons, to register or, in addition to imposing the penalties provided for in paragraphs 2 and 3 of Article 13a, to temporarily or permanently delete the supplier from the register, in case of violation by the supplier of the provisions of this law. This decision shall be notified to the competent public finance department.

Decisions of the Minister of Development, published in the Government Gazette, determine the terms and conditions for keeping the a forementioned register.

OTHER INFORMATION

Force majeure: If for reasons of force majeure (e.g. bad weather, strikes, etc.) it is not possible to deliver the products or the agreed services within the specified time, we will inform you by e-mail, in order to tell us if you wish, under these circumstances, the completion of your order. ALS HELLENIC MARITIME TRAINING CENTER S.M. PC. as the legal administrator of the online store https://eshop.maritimetraining.gr bears no responsibility for any situation that is beyond its own fault and will do everything humanly possible for your best service. In cases where you have placed an online order and upon receipt you find that one (or some) product(s) is missing from the total order, please contact us so that we can arrange all the details required and send you the products you did not receive without any extra charge.

Modification of the terms hereof:

The store https://eshop.maritimetraining.gr reserves the right to modify or renew the terms and conditions of transactions. The company undertakes to update this text for any change or addition to the terms. In case of non-response of the company (and if an unreasonably long time has elapsed since the registration of the order), please contact a representative of the https://eshop.maritimetraining.gr.