Human Relations

Many accidents are caused or made worse by poor human relations on board. Tragedies such as the Costa Concordia demonstrate the need for effective communication and teamwork if crews are to complete their journeys safely and to the best of their ability.

This course on Human Relations highlights the importance of good relations for safe and effective teamwork. This course identifies positive steps to take to prevent seafarers from feeling isolated and to help everyone on board cope with the challenges of life at sea.

Learning objectives:

• Identify what is meant by the phrase ‘safety culture’.
• Realize what has become known as ‘The Human Element’ and recognize that it is responsible for most accidents.
• Recognize the factors affecting human relationships at sea.
• Recognize the methods for, and barriers to, good communication.
• Recognize individual rights and responsibilities and respect the rights of others.
• Recognize the importance of teamwork and good communications in avoiding accidents.