Crisis Management and Human Behaviour Training Course (MCA)

The STCW code (section A-V/2, paragraph 4) states that any person with responsibility for the safety of passengers in emergency situations on board passenger ships shall complete Crisis Management and Human Behaviour Training in accordance with their capacity, duties and responsibilities. This course addresses the main factors to be aware of in a crisis and the key measures you should deploy, such as how you assess and respond to a crisis using the resources available; how you cope with the stress involved; how you control large numbers of passengers and how you communicate effectively with them and your crew members. These measures can be worked into your existing emergency procedures and practice, ensuring you are as prepared as possible should a crisis ever arise on board ship.

The course can be completed Onboard only.

On completion of this course you will receive a Certificate of Completion from Ocean Technologies Group powered by Marlins, Seagull and Videotel.

Learning objectives:

• Describe how to control the response to an emergency
• Explain how to optimize the use of resources in an emergency
• Explain the importance of shipboard emergency organizational procedures and drills
• Define how to control passengers and other personnel during emergency situations